How Pet Prescriptions Work | PetScript Direct

Ordering prescription medication for a pet can feel complicated. PetScript Direct helps pet owners shop available medications and coordinate prescription approval with their veterinarian.

Veterinarian examining a white kitten during a veterinary checkup
Veterinary guidance matters when selecting medication for your pet.

1. Find your pet's medication

Browse the appropriate product category and review the listed strength, dosage form, and product options. If you are unsure which medication or concentration your pet needs, check with your veterinarian before ordering.

2. Select the prescribed options

On a product page, choose the strength, size, or other options specified by your veterinarian. Not all medications are available in every dosage form, and a prescription may be required.

3. Prescription approval

Prescription-only medication cannot be dispensed until the pharmacy has the required veterinary authorization. Your veterinarian may provide a prescription directly; contact the pharmacy team for help with the approval process if needed.

4. Pharmacy processing and shipping

After all required details and approvals are complete, the pharmacy processes the order. Processing and delivery times vary depending on medication availability, prescription approval and shipping destination. Check the current checkout and store notices for timing.

5. Need help or a refill?

For medication questions or refills, contact PetScript Direct at 866-784-6915 or info@petscriptdirect.com. Do not change your pet's prescription or dose without consulting your veterinarian.

Shop compounded pet medications · Read frequently asked questions · Contact our pharmacy team